PRIVACY POLICY

Last Updated: June 2026

The Pixxel Factory (“we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. 

This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.

INFORMATION WE COLLECT

Personal Information- When you contact us or make a booking, we may collect:

• Full name

• Billing information

• Phone number

• Email address

Booking Information- When you reserve a studio space through our website, we may collect:

• Studio selected

• Booking date and time

• Booking duration

• Booking notes or special requests

• Order and transaction details

Technical Information- We may automatically collect certain technical information including:

• IP address

• Browser type

• Device Information

• Website usage data

• Pages visited on our website

HOW WE USE YOUR INFORMATION

We use the information we collect to:

• Process and manage bookings

• Communicate with you regarding your reservation

• Send booking confirmations and updates

• Provide customer support

• Improve our services and website experience

• Comply with legal obligations

PAYMENTS

Payments made through our website may be processed by trusted third-party payment providers.

We do not store your complete payment card information. Payment information is handled securely by the payment processor according to their security and privacy standards

GOOGLE CALENDAR INTEGRATION

To manage studio availability and reservations, booking information may be synchronized with Google Calendar.

This integration is used solely for scheduling and operational purposes and is not used to sell, distribute, or share your personal information.

INFORMATION SHARING

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers where necessary to:

• Process payments

• Manage bookings

• Host and maintain the website

• Support operational and technical services

These providers are only given access to information necessary to perform their services.

DATA SECURITY

We take reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no internet transmission or electronic storage system can be guaranteed to be completely secure.

DATA RETENTION

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

YOUR RIGHTS

You may request to:

• Access your personal information

• Correct inaccurate information

• Delete information

To make a request regarding your personal information, please contact us using the information below.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any updates will be posted o this page with a revised effective date. 

CONTACT US

The Pixxel Factory

Email: admin@thepixxelfactory.com

Website: https://thepixxelfactory.com

For privacy-related inquiries, please contact us using the details above.